Testimonials - It’s what our clients have to say that matters! - Explore Incredible India through Insights 2 India® (i2i)

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Testimonials - It’s what our clients have to say that matters!


We love happy customers! They absolutely make our day!  Over the years we have given fond memories to many... Quite a few have kept coming back for more. Yes, India can be be very addictive. Now you cannot say that we had never warned you!  Please keep sending us your feedback. Your comments and suggestions are important to us. It motivates us to work even better!

Here's what some of them had to say:

Just a quick note to thank you for organizing our lovely trip this year. We thoroughly enjoyed every part of it and appreciate all the effort put in by yourself and staff. Everything at the hotels was as requested, rooms close to amenities and very kind and obliging staff everywhere. The only hotel that was a bit disappointing was the Taj West End in Bengaluru. Although located next to the foyer and coffee shop it had no window for light and the couch and floor were badly stained and quite grubby. Gavin asked for a better room and we were moved still on the ground floor to a much nicer room. They had golf buggys to take you up to the main part of the hotel so location wasn't a problem. All other hotels were very nice. The houseboat was lovely and spotlessly clean, food great and staff very nice. All went smoothly with cars and guides which made the sometimes arduous transfers work with comfort and ease. Thank you for all your work which allowed us to once again enjoy your beautiful country.

Eileen & Gavin Custance - Australia (31 Mar/22 Apr 2017)

I was recommended to Reju from Insights 2 India by an Indian colleague. I asked him to plan a special holiday to celebrate both our Ruby wedding anniversary and my wife's birthday. He was extremely patient and helpful in the planning especially as we kept changing our mind. Eventually he came up with a very exciting and interesting itinerary. From the time we arrived in India it was perfect. We were met at the airport and taken to our hotel in Delhi. All the hotels were great, and in Agra for our wedding anniversary he arranged for an upgrade to a suite. He also arranged a chocolate cake and flowers. The organisation was perfect. Everything was done for us. The guides were terrific. Our driver who was with us for eight days was delightful and very kind. The itinerary was good if not a bit tiring. I would urge anybody thinking of going to India to use Reju. An exceptional travel agent!

Michael & Roberta Bernstein - UK (12/31 Mar 2017)

We want to express our deepest gratitude to Reju Jacob and his team of Insights 2 India for organizing our latest trip to India. It was not our first tour in India that was organized by Insights 2 India, so this means we were and still are very happy clients. Our latest trip was fully tailor-made and met with all our requirements and wishes. It was no problem at all for Insights 2 India to organize this 3 week trip with visits in different parts of India. All hotels, local guides, local flights, local cars for transportation, etc.. were organized and scheduled in the smallest details. All went fluently, like every time before. We really appreciated the commitment of Reju Jacob, that he showed by texting us before reaching every new location the names of the guide and driver that would be waiting for us at the airports or at the railway station. If you’re looking for a tailor-made trip to India, don’t hesitate to contact Insights 2 India, to get the best price to quality ratio and meeting all your requirements about different parts of India, the type of cars you want to use, the quality level of hotels you desire, your need for local guides, etc. Keep up the good work Reju Jacob and team.

Danny Verhasselt & Rita D’haeseleer - Belgium (20 Feb/ 07 Mar 2017)

Another great holiday organized and arranged by Insights 2 India and Reju Jacob. We (4 people) used Reju to arrange a 19 day tour of Aurangabad, Udaipur, Jodhpur, Jaislamer, Chhatra Sagar and Jaipur; mostly places we hadn’t visited previously in February 2017.  This involved hotel bookings, flights, transport, drivers, guides, tours and liaison with local agents.  Everything went as arranged. We had very good guides and drivers and the vehicles suited our requirements. Hotels, both selected by me or by Reju were generally excellent.  Anytime we had a complaint, Reju would contact the hotel directly and the issue would be resolved amicably. While we did have some meals at our hotels, we often ate away from our hotels and the local guides provided excellent choices.  The Laal Maas in Rajasthan is brilliant; no two restaurants produced the same dish, so we had a lovely variation in tastes and spices. The highlight of the visit was probably the 2 nights we had at Chhatra Sagar, a family run resort between Jodhpur and Jaipur.  A lovely sojourn overlooking a large wetland that had a wide variety of local and migratory water birds.  The hosts conducted a farm and village tour in the morning and followed up with a nature walk along the shore of the wetland in the late afternoon.  We observed in excess of 50 bird species during the day.  The walk ended with relaxing drinks and nibbles before we returned to the resort.  A lovely was to end the day. After Jaipur the Stewarts returned to Australia, while Heather and I continued onto Goa for 5 nights to relax and then down to Trivandrum (Kerala) for another 3 nights to visit Kanyakumari (Cape Coromin) and Ponmudi.  Both places are worth the visit if in southern Kerala or Tamil Nadu. This is the seventh tour Insights 2 India have arranged for me, my friends or family (India*6, Myanmar*1) and the service only improves.  Reju had a tremendous capacity for attention to detail and extensive knowledge of tourist attractions and hotels of choice. All our experiences have been extremely positive and high recommend Insights 2 India.

John & Heather Kellas/ Hugh & Glenda Stewart - Australia (04 Feb/ 03 Mar 2017)

Reju from Insights 2 India organised our trip to North India in December 2015. We were so impressed we returned for a second holiday - this time to the South. From the outset Reju was very responsive to our requests and organised a tailored 3 week visit to keys parts of South India. He provided us with a very detailed itineray and took care of everything, including domestic flights, experienced driver, quality accommodation,  and visits to iconic sites including temples and palaces. Reju kept in contact with us throughout our trip and greeted us at the airport just before we left. He even helped my wife navigate the “lost property” system at Jet Airways. We cannot speak highly enough of Reju’s professionalism and his commitment to deliver the most pleasant and enjoyable holidays for his clients.

Anthony Schofield & Jane Parker - Australia (17 Dec 2016/ 07 Jan 2017)

Our group of seven had multi-day, multi-city trip planned of the golden triangle (Jaipur-Agra-New Delhi) in India. Reju helped us with the details of the travel, dates and places to visit in the time allowed. He did a great job of understanding our need and then executing on our inputs to arrange for everything in very fine detail. It worked out perfectly and we had one of the best planned vacations that I have ever had. I can unequivocally recommend Insights 2 India and Reju Jacob to anyone planning a trip to India. Even for an expatriate like me, India can be challenging in terms of organizing and arranging for a multi-day stay/multi-destination sightseeing in unfamiliar places. Reju's organization melted away all those concerns so that we could purposefully enjoy our vacation without worrying about logistics. India is a must see and Insights 2 India's services are key to seeing the country in the best way possible. Thank you.

Rajesh Iyengar and Party - USA (14/21 Dec 2016)

We have recently returned from a three week trip to Northern India organised by Insights to India. It was a completely tailor made holiday, and Reju Jacob responded brilliantly to all my requests.  The result was a truly unforgettable journey where we were looked after like we were royalty. The heritage hotels were charming and we will just have to return to Udaipur and the Jagat Niwas hotel. The train experiences to travel to Shimla were so interesting and the guide in Shimla was the best of all. Our driver spoke good English and was a really good driver. Reju Jacob was at our service 24 hours a day so we felt really confident on our travels.  Than you all in the team that were involved.

Gill and Steve Culley - UK (29 Oct/ 17 Nov 2016)

Thank you to Reju and team for their hard work diligence and attention to detail that made our holiday the most memorable and enjoyable. We were a party of 7 from the UK and some of us for the first time in India. Our holiday was in mid-October 2016 and we spent nearly 2 weeks visiting Delhi, Agra, Jaipur, Jodhpur and Udaipur. We would like to especially thank our driver Ravin who was so kind gentle punctual polite and nothing was too hard. Our guides were very professional and knowledgeable and above all funny and jovial. The whole experience was magical. A marigold hotel experience. Thank you once again Reju and team. We are definitely coming back!!

Prakash & Harriet Kurup/ Peter & Christine Anthony/ Francis & Barbara Perera/ Maureen Hetherington - UK (18/29 Oct 2016)

I just wanted to say thanks so much for the wonderful holiday you helped organise. Your friendly and relaxed approach was most welcome and appreciated. As we were travelling with friends and children (total party of 7) we were concerned about being able to coordinate the trip to suit all members. I have to say your patience and diligence helped relieve the anxiety, with some friendly and funny exchanges! Your vehicles were lovely and guides attentive. All in all we all had a really nice time, so much so we would not only come to you again but would and will certainly recommend your company to friends. Thanks again Reju.

Seema Shah & Family/ Jaimini Patel & Family - UK (15/29 Oct 2016)

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“One’s destination is never a place, but a new way of seeing things.” – Henry Miller
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